Shipping policy
Shipping within the ZA
Free domestic door to door delivery is offered on order values of R1 000.00 or more including VAT (South Africa only).
Orders are usually delivered within 48 - 96 hours from date of dispatch.
Orders below R1000.00 including VAT will be charged R100.00 for delivery. (South Africa only).
A confirmation email will be sent once your order has been received and processed. A second confirmation email will be sent once your items have been paid for in full and dispatched, also contained in this email will be the nominated courier’s tracking number with which you can track your parcel.
International Deliveries
You have control over the International Shipping Orders. As our customer, you have the option of selection the shipping option of your choice through the DLH Express link when you check out. You can select the option that bests suits you, and will be added when you check out.
Delivery times for international deliveries will be according to the delivery option you select on check out. You will receive a tracking number and link to track you parcel on it's way to you. If you you have any queries on your delivery you can contact the courier directly or contact online@bigblue.co.za
Please note that there could be additional duties to be paid once the parcel arrives in your country. Check with your government website for their clearance charges with regard to admin, duties and taxes as this is different depending on the country.
